Privacy Policy

Welcome to starla.wingstop.biz.id! We are deeply committed to protecting the privacy and security of our visitors and customers. This Privacy Policy (“Policy”) outlines the types of information we collect, how we use it, how we share it, and the choices you have regarding your data. It also details the legal bases for our data processing activities, your rights as a data subject, and the measures we take to safeguard your personal information.

At starla.wingstop.biz.id, which specializes in Home Exterior services, your trust is paramount. We understand the importance of your personal data and are dedicated to handling it with care and transparency. This comprehensive policy aims to clearly articulate our practices, ensuring you are fully informed about how your information is managed when you interact with our website and services.

Please read this Privacy Policy carefully before using our website or submitting any personal information. By accessing or using starla.wingstop.biz.id, you signify your acceptance of this Privacy Policy. If you do not agree with the terms of this Policy, please do not use our website.

1. Who We Are

Throughout this policy, “we,” “us,” “our,” and “starla.wingstop.biz.id” refer to the entity operating the website.

2. Information We Collect

We collect various types of information to provide and improve our Home Exterior services to you, to communicate with you, and to enhance your experience on our website. This information can be categorized as follows:

2.1. Personal Information You Actively Provide to Us:
This includes information you voluntarily give us when you interact with our website or services. The exact type of information collected will depend on the nature of your interaction.

  • Contact Information: When you request a quote, inquire about our services, subscribe to our newsletter, or create an account, you may provide your name, email address, postal address, and telephone number. This information is essential for us to communicate with you regarding your inquiries, service requests, and updates.
  • Project Details and Preferences: Given our niche in “Home Exterior,” you may, at your discretion, provide specific details about your home exterior project, such as your property address, desired services (e.g., roofing, siding, windows, landscaping), specific product preferences, budget ranges, and preferred timeline. You might also upload photos or drawings of your current home exterior or inspirations. This data helps us understand your needs and provide accurate, tailored quotes and recommendations.
  • Communication Information: Records of any correspondence between you and us, including emails, chat transcripts, or phone call notes, when you contact our customer service or sales team. This helps us track issues, improve service, and provide consistent support.
  • Survey and Feedback Data: Information you provide when participating in surveys, polls, or providing feedback about our services. This helps us understand your satisfaction levels and identify areas for improvement.
  • Testimonials and Reviews: If you choose to submit a testimonial or review about our services, which may include your name and potentially a photo (with your explicit consent).

2.2. Information We Automatically Collect:
As you navigate and interact with our website, we automatically collect certain data about your device, browsing actions, and patterns. This information helps us understand how our website is used and allows us to improve its functionality and your user experience.

  • Log Data: Our servers automatically record information that your browser sends whenever you visit our website. This log data may include your Internet Protocol (“IP”) address, browser type and version, browser settings, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, referral pages (the website you came from), and other statistics.
  • Device Information: Information about the device you use to access our services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
  • Location Information: We may collect approximate location information derived from your IP address. This helps us tailor content, such as showing services relevant to your geographical area, but does not provide precise personal location data.
  • Usage Data: Details of your visits to our website, including traffic data, location data, logs, and other communication data, and the resources that you access and use on the website. This includes clickstream data, which is a record of your journey through the website.
  • Cookies and Tracking Technologies: We, and our third-party service providers, use cookies, web beacons, pixels, and similar tracking technologies to track the activity on our Service and hold certain information.
    • Cookies: Small data files stored on your device that help us remember your preferences, understand how you interact with our site, and improve your experience. We discuss these in detail in Section 6.
    • Web Beacons/Pixels: Tiny graphic files embedded in web pages or emails that help us understand user behavior, such as whether an email has been opened or a webpage has been viewed.

2.3. Information from Third Parties:
In some instances, we may receive information about you from third-party sources.

  • Service Providers: We may receive data from analytics providers, advertising networks, and search information providers. This data is usually aggregated and anonymized but can sometimes include linked personal identifiers.
  • Social Media: If you interact with our social media profiles or choose to log in to our website using a social media account, we may receive information as permitted by your settings on that service (e.g., name, profile picture, email address).

3. How We Use Your Information

We use the information we collect for various purposes, all aimed at providing you with excellent Home Exterior services and an optimal website experience.

  • To Provide and Manage Our Services:
    • To process your inquiries and requests for quotes for Home Exterior services.
    • To assess your project needs and prepare accurate service proposals.
    • To fulfill any contractual obligations we have with you.
    • To manage your account and provide customer support.
    • To facilitate communication between you and any third-party contractors or partners involved in your project (with your consent).
  • To Improve and Personalize Your Experience:
    • To understand how our website is used and identify areas for improvement in functionality and content.
    • To personalize your experience by presenting content, services, and advertisements tailored to your interests and location (e.g., showing relevant Home Exterior project examples).
    • To remember your preferences and settings, saving you time on repeat visits.
  • For Marketing and Promotional Communications:
    • To send you newsletters, updates, and promotional materials about our Home Exterior services, special offers, and new products that we believe may be of interest to you.
    • To conduct targeted advertising and retargeting efforts based on your browsing behavior and interests.
  • For Analytics and Research:
    • To perform data analysis, identify trends, and measure the effectiveness of our campaigns.
    • To conduct market research and surveys to better understand customer needs and preferences.
  • For Security and Fraud Prevention:
    • To detect, prevent, and address technical issues, fraud, or other illegal activities.
    • To protect the security and integrity of our website, systems, and data.
  • For Legal Compliance:
    • To comply with applicable laws, regulations, legal processes, and government requests.
    • To enforce our terms and conditions and other policies.
  • To Develop New Services:
    • To use aggregated, anonymized data to identify opportunities for new service offerings or website features within the Home Exterior niche.

4. Legal Basis for Processing Your Information

For individuals in the European Economic Area (EEA), the United Kingdom (UK), or jurisdictions with similar data protection laws, we process your personal data based on the following legal grounds:

  • Consent: We rely on your explicit consent for certain processing activities, such as sending you marketing communications or using non-essential cookies. You have the right to withdraw your consent at any time.
  • Performance of a Contract: We process your information when it is necessary for the performance of a contract to which you are a party, or to take steps at your request prior to entering into such a contract. This includes processing your data to provide you with a quote for Home Exterior services or to fulfill a service agreement.
  • Legitimate Interests: We may process your data when it is necessary for our legitimate interests, provided these interests do not override your fundamental rights and freedoms. Our legitimate interests include:
    • Operating and improving our website and services.
    • Detecting and preventing fraud and enhancing security.
    • Conducting marketing activities (where consent is not required).
    • Understanding how our users interact with our website to optimize the user experience.
    • Responding to user inquiries and providing customer support.
    • Protecting our legal rights and enforcing our policies.
  • Legal Obligation: We may process your information where it is necessary for compliance with a legal or regulatory obligation that we are subject to. This could include tax obligations, audit requirements, or responding to lawful requests from public authorities.
  • Vital Interests: In rare circumstances, we may process your data to protect your vital interests or those of another natural person.

5. How We Share Your Information

We take great care in limiting the sharing of your personal information. We may share your information in the following circumstances:

  • With Your Consent: We will share your personal information with third parties when we have your explicit consent to do so. For example, by submitting a quote request, you consent to us sharing relevant project details with professional Home Exterior contractors or service providers necessary to provide an estimate for your specific project.
  • Service Providers and Business Partners: We engage third-party companies and individuals to perform services on our behalf or to assist us in analyzing how our Service is used. These third parties (“Data Processors”) may have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Examples include:
    • Web hosting providers.
    • Website analytics providers (e.g., Google Analytics).
    • Marketing and advertising platforms.
    • Email service providers.
    • Customer support platforms.
    • CRM (Customer Relationship Management) systems.
    • Payment processing services (if applicable to future e-commerce features).
  • For Legal Reasons: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). This includes situations where we believe in good faith that such action is necessary to:
    • Comply with a legal obligation.
    • Protect and defend our rights or property.
    • Prevent or investigate possible wrongdoing in connection with the Service.
    • Protect the personal safety of users of the Service or the public.
    • Protect against legal liability.
  • Business Transfers: In the event that starla.wingstop.biz.id is involved in a merger, acquisition, asset sale, or other corporate restructuring, your personal information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
  • Aggregated or Anonymized Data: We may share aggregated or anonymized information that cannot reasonably be used to identify you. This type of data is used for various purposes, such as market research, trend analysis, and improving our services, without compromising your individual privacy.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are small files stored on your device (computer or mobile device). Web beacons, tags, and scripts are also used to collect and track information and to improve and analyze our Service.

6.1. Types of Cookies We Use:

  • Essential/Strictly Necessary Cookies: These cookies are vital for the proper functioning of our website. They enable core functionalities such as security, network management, and accessibility. Without these cookies, features like user logins or processing service requests would not be possible. They do not typically collect personally identifiable information.
  • Performance/Analytics Cookies: These cookies collect information about how you use our website, such as which pages you visit most often, how long you stay on them, and if you encounter any error messages. This data helps us improve the user experience and the overall performance of our website. We typically use third-party analytics services like Google Analytics for this purpose.
  • Functionality Cookies: These cookies allow our website to remember choices you make (like your language preferences, region, or font size) and provide enhanced, more personalized features. They can also be used to remember changes you have made to parts of web pages that you can customize.
  • Targeting/Advertising Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They are often placed by third-party advertising networks with our permission. They remember that you have visited a website and this information is shared with other organizations, such as advertisers. This means you might see our ads on other websites after visiting ours.

6.2. Third-Party Cookies:
Our website may also use cookies and tracking technologies from third parties (e.g., Google Analytics, Facebook Pixel) for analytics, advertising, and social media integration. These third parties have their own privacy policies that govern their use of information.

6.3. Your Choices Regarding Cookies:
You have the option to accept or reject cookies.

  • Browser Settings: Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, blocking all cookies might negatively impact the functionality of many websites, including ours.
  • Opt-Out Tools: You can opt-out of personalized advertisements by visiting the Network Advertising Initiative Opt-Out Page or the Digital Advertising Alliance Opt-Out Page. For Google Analytics, you can install the Google Analytics Opt-Out Browser Add-on.
  • Cookie Consent Banner: Upon your first visit to our site, we will provide a cookie consent banner, allowing you to manage your preferences regarding non-essential cookies.

7. Data Retention

We retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, typically for the duration of our relationship with you, plus a reasonable period thereafter to comply with legal, accounting, or reporting requirements.

The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you and provide services to you (e.g., for as long as you have an account with us or are receiving our services).
  • Whether there is a legal obligation to which we are subject (e.g., certain laws require us to keep records of your transactions for a certain period before we can delete them).
  • Whether retention is advisable in light of our legal position (such as for statutes of limitations, litigation, or regulatory investigations).

Once the retention period expires, we will either delete or anonymize your information. If deletion or anonymization is not possible (e.g., because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

8. Your Data Protection Rights

Depending on your location and applicable data protection laws (such as the GDPR for EEA/UK residents, and CCPA for California residents), you may have certain rights regarding your personal data. We are committed to upholding these rights.

8.1. For Individuals in the EEA/UK (under GDPR):

  • Right to Access (Rectification, Erasure): You have the right to request access to the personal data we hold about you and to ask that your personal data be corrected, updated, or deleted. This is often referred to as a Data Subject Access Request (DSAR). We will provide you with a copy of the personal data we hold about you, subject to certain exceptions.
  • Right to Rectification: You have the right to request that any inaccurate or incomplete personal data we hold about you be corrected or completed without undue delay.
  • Right to Erasure (“Right to Be Forgotten”): You have the right to request the deletion of your personal data under certain circumstances, for example, if the data is no longer necessary for the purposes for which it was collected, or if you withdraw your consent and there is no other legal ground for processing.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances, for example, if you contest the accuracy of the data, or if you object to processing based on legitimate interests and we are verifying whether our legitimate grounds override yours.
  • Right to Object to Processing: You have the right to object to the processing of your personal data where we are relying on a legitimate interest as our legal basis (including for direct marketing purposes).
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller, where processing is based on consent or contract, and is carried out by automated means.
  • Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work, or place of the alleged infringement, if you believe that the processing of your personal data infringes the GDPR.

8.2. For California Residents (under CCPA):

The California Consumer Privacy Act (CCPA) grants California residents specific rights regarding their personal information.

  • Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell.
  • Right to Delete: You have the right to request the deletion of your personal information collected by us, subject to certain exceptions.
  • Right to Opt-Out of Sale: While we do not “sell” personal information in the traditional sense for monetary benefit, under CCPA, sharing information for cross-context behavioral advertising might be considered a “sale.” We provide mechanisms for you to opt-out.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

8.3. How to Exercise Your Rights:
To exercise any of these rights, please contact us at [email protected]. We may need to verify your identity before fulfilling your request. This may require you to provide additional information to ensure we are responding to the correct individual. We will endeavor to respond to your request within the timeframe required by applicable law.

9. Third-Party Links

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. Our inclusion of external links does not imply endorsement or affiliation with the linked website. These external sites may collect data, solicit personal information, or use cookies and other tracking technologies differently than we do. You should exercise caution and review the privacy statements of any website you visit.

10. Security of Your Data

The security of your data is of utmost importance to us. We implement a variety of technical and organizational security measures designed to protect your Personal Information from unauthorized access, use, alteration, and disclosure.

These measures include:

  • Encryption: We use Secure Socket Layer (SSL) technology to encrypt data in transit between your browser and our servers, particularly for sensitive information submissions.
  • Access Control: Access to your personal data is restricted to employees, contractors, and agents who have a legitimate business need to know that information to perform their job functions. They are subject to strict contractual confidentiality obligations.
  • Firewalls and Network Security: We employ firewalls and other network security measures to protect our systems from unauthorized access.
  • Regular Audits and Monitoring: We regularly monitor our systems for potential vulnerabilities and attacks.
  • Data Minimization: We only collect and process the personal data that is necessary for the stated purposes.
  • Employee Training: Our staff receive training on data protection best practices and are aware of the importance of maintaining confidentiality and security.

While we strive to use commercially acceptable means to protect your Personal Information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. You also play a crucial role in protecting your data by choosing strong, unique passwords and keeping them confidential.

11. Children’s Privacy

Our Service is not intended for anyone under the age of 16 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you believe that your Child has provided us with Personal Information, please contact us at [email protected]. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

We are committed to complying with applicable laws and regulations regarding children’s online privacy, including the Children’s Online Privacy Protection Act (COPPA) in the United States, and similar provisions within the GDPR for children in the EEA/UK.

12. International Data Transfers

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. For instance, our servers or service providers may be located in the United States.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Information, to the United States and process it there.

When we transfer your personal data across international borders, we take appropriate steps to ensure its protection in accordance with this Privacy Policy and applicable laws. These safeguards may include:

  • Transferring data to countries deemed to provide an adequate level of protection for personal data by the relevant authorities (e.g., European Commission adequacy decisions).
  • Implementing Standard Contractual Clauses (SCCs) approved by the European Commission, which provide commitments for protecting the privacy and security of personal data transferred internationally.
  • Relying on your explicit consent for such transfers.

By using our website and providing us with your information, you consent to the storage and processing of your information in the United States or any other country where our service providers operate.

13. “Do Not Track” Signals

“Do Not Track” (DNT) is a preference you can set in your web browser to inform websites that you do not want to be tracked. Currently, there is no universally agreed-upon standard for how DNT signals should be interpreted by websites. As such, starla.wingstop.biz.id does not currently respond to DNT signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer’s online activities over time and across third-party websites or online services.

We will continue to monitor developments around DNT and may update this policy if a universally accepted standard is established. In the meantime, you can manage your privacy preferences and cookie settings through your browser options and the cookie consent tool provided on our website.

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. For significant changes, we may provide a more prominent notice or, where legally required, obtain your consent. Your continued use of the Service after any modifications to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

15. Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you would like to exercise any of your data protection rights, please contact us by email:

Email: [email protected]

We are committed to addressing your concerns and ensuring your privacy is respected.

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